- Cybersecurity
- Multi-Factor Authentication Solutions
Last update: August 13, 2024
Multi-factor authentication (MFA) solutions (also called MFA software or MFA applications) is an account security solution where users are required to prove their identity at least twice to access the account, system, or application.+Show More
Multi-factor authentication (MFA) solutions (also called MFA software or MFA applications) is an account security solution where users are required to prove their identity at least twice to access the account, system, or application. These tools can use multiple authentication factors such as one-time passcodes (OTPs) for SMS, email, or phone call, software tokens, hardware tokens, biometric factors, and contextual or risk-based authentication.
If you’d like to learn about the ecosystem consisting of Multi-Factor Authentication Solutions and others, feel free to check AIMultiple Cybersecurity.
How relevant, verifiable metrics drive AIMultiple’s rankings
AIMultiple uses relevant & verifiable metrics to evaluate vendors.
Metrics are selected based on typical enterprise procurement processes ensuring that market leaders, fast-growing challengers, feature-complete solutions and cost-effective solutions are ranked highly so they can be shortlisted.
Data regarding these metrics are collected from public sources as outlined in the “What are AIMultiple’s data sources?” section of this page.
There are 2 ways in which vendor metrics are processed to help prioritization:
1- Vendors are grouped within 4 metrics (customer satisfaction, market presence, growth and features) according to their performance in that metric.
2- Vendors that perform high in these metrics are ranked higher in the list.
The data used in each vendor’s ranking can be accessed by expanding the vendor’s row in the below list.
This page includes links to AIMultiple’s sponsors. Sponsored links are included in “Visit Website” buttons and ranked at the top of the list when results are sorted by “Sponsored”. Sponsors have no say over the ranking which is based on market data. Organic ranking can be seen by sorting by “AIMultiple” or other sorting approaches. For more on how AIMultiple works, please see the ethical standards that we follow and how we fund our research.
Software (102)SourcesMarket LeadersInsightsTrends
| Products | Position | Customer satisfaction | |||
|---|---|---|---|---|---|
 LastPass | Leader | Satisfactory | |||
Protectyourself, your employees, and your businessfrom cyber-threats, without compromising ease of use. LastPass is a password manager that provides solutions for individuals, families, and businesses of all sizes. LastPassBusinessempowers employees to generate,secure, and share credentials seamlessly, while providing valuable insight and control to Admins and ensuring protection through LastPass’ zero-knowledge security infrastructure.Gain additionalaccess and authentication features, such as single sign-onforsimplified access to up to three cloud applications and multi-factor authentication (MFA) thatsecuresthe LastPass vault and single sign-on applications. Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfactionAverage rating 4.37 / 5 based on 3k reviews Market presenceNumber of case studies 10-20 case studies Company's number of employees 1k-2k employees Company's social media followers 50k-100k followers | |||||
 JumpCloud | Leader | Satisfactory | |||
The JumpCloud Open Directory Platform™ helps IT teams Make (Remote) Work Happen™ by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud® has a global user base of more than 180,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, and Foursquare. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfactionAverage rating 4.43 / 5 based on 1k reviews Market presenceNumber of case studies 50-100 case studies Company's number of employees 400-1k employees Company's social media followers 50k-100k followers Total funding $250-500m # of funding rounds 12 Latest funding date October 19, 2021 Last funding amount $50-100m CompanyType of company private Founding year 2012 | |||||
 Duo Security | Leader | Satisfactory | |||
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfactionAverage rating 4.60 / 5 based on ~900 reviews Market presenceNumber of case studies 50-100 case studies Company's number of employees 100k-1m employees Company's social media followers 6m-7m followers | |||||
 Salesforce Authenticator | Leader | Satisfactory | |||
Salesforce Platform is the leading low-code development platform that empowers your team to build and extend your Customer 360 with AI, automation, and data. With the Salesforce Platform, you can execute on your Customer 360 vision, securely, and keep your customer at the center of everything you do. Access a harmonized, unified view of your customers, automate manual, inefficient processes to drive productivity, and empower your employees to deliver a seamless, connected customer experience. Accelerate your Salesforce development, increase developer efficiency, and save on IT costs with the Salesforce platform. Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfactionAverage rating 4.40 / 5 based on 1k reviews Market presenceCompany's number of employees 50k-100k employees Company's social media followers 5m-6m followers | |||||
 OneLogin | Leader | Satisfactory | |||
OneLogin simplifies identity management with secure, one-click access, for employees, customers and partners, through all device types, to all enterprise cloud and on-premises applications. OneLogin enables IT identity policy enforcement and instantly disables app access for employees who leave or change roles in real-time by removing them from Active Directory. Take control over application access, quickly on- and off-board team members, and provide end-users with easy access to all their applications on every device. Extend your on-premises security model to the cloud in minutes. Eliminate the pain and expense of extensive identity policy management. OneLogin reduces identity infrastructure costs and complex integration projects for each new app and efficiently extends identity policies to the cloud. OneLogin eliminates the need for lengthy integration and provisioning projects, manual de-provisioning, protracted on- and off-boarding processes, username and password resets, and Shadow IT. Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfactionAverage rating 4.50 / 5 based on ~400 reviews Market presenceNumber of case studies 50-100 case studies Company's number of employees 50-100 employees Company's social media followers 30k-40k followers Total funding $100-250m # of funding rounds 8 Latest funding date February 12, 2021 CompanyType of company private Founding year 2009 | |||||
 Auth0 | Challenger | Satisfactory | |||
Auth0, a product unit within Okta, takes a modern approach to identity, enabling organizations to provide secure access to any application, for any user. The Auth0 Identity Platform is highly customizable, as simple as development teams want, and as flexible as they need. Safeguarding billions of login transactions each month, Auth0 delivers convenience, privacy, and security, so customers can focus on innovation. Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfactionAverage rating 4.42 / 5 based on ~300 reviews Market presenceNumber of case studies 100-200 case studies Company's number of employees 300-400 employees Company's social media followers 100k-1m followers Total funding $250-500m # of funding rounds 10 Latest funding date December 1, 2020 CompanyType of company private Founding year 2013 | |||||
 Intermedia Unite | Challenger | Satisfactory | |||
Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfactionAverage rating 4.68 / 5 based on ~500 reviews Market presenceNumber of case studies 50-100 case studies Company's number of employees 1k-2k employees Company's social media followers 40k-50k followers | |||||
 Authy | Challenger | Satisfactory | |||
Two-Factor Authentication smartphone app for consumers, simplest 2fa Rest API for developers and a strong authentication platform for the enterprise. Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfactionAverage rating 4.70 / 5 based on ~60 reviews Market presenceCompany's number of employees 1-5 employees Company's social media followers 2k-3k followers Total funding $1-5m # of funding rounds 5 Latest funding date September 8, 2014 Last funding amount $1-5m CompanyType of company private Founding year 2011 | |||||
 RSA SecurID® Access | Challenger | Satisfactory | |||
Ensure users have convenient, secure access—from any device, anywhere—to the applications they need, whether in the cloud or on-premises. RSA SecurID Access is an enterprise-grade multi-factor authentication and access management solution that lets organizations consistently and centrally enforce dynamic risk-driven access policies aimed at providing continuous, seamless authentication. It protects all of your resources with a wide range of authentication methods, including push notification, biometrics, OTP, SMS, and traditional hardware and software tokens. Visit us at https://www.rsa.com/ Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfactionAverage rating 4.38 / 5 based on ~200 reviews Market presenceCompany's number of employees 400-1k employees Company's social media followers 100k-1m followers CompanyType of company private Founding year 1982 | |||||
 AuthPoint Multi-Factor Authentication | Niche Player | Satisfactory | |||
AuthPoint MFA: designed to be fatigue-resistant with features like the phishing toggle that prevent a faulty user experience. With offline and online authentication methods available, you can easily ensure that your system always has strong security in place. AuthPoint Total Identity Security: Corporate password manager that offers Auto-fill credentials with browser extensions for Chrome, Edge, Safari, and Firefox. Plus, Dark Web Monitoring for up to three domains per licenses. Regardless of your solution of choice, admins and end customers get access to an extensive AuthPoint integrations ecosystem, a Web application portal enabled with MFA-protected SAML-based single sign-on access, and Cloud management that offers Zero trust risk policies based on location, time, and device DNA. Basis for EvaluationWe made these evaluations based on the following parameters; Customer satisfactionAverage rating 4.30 / 5 based on ~100 reviews Market presenceCompany's number of employees 1k-2k employees Company's social media followers 50k-100k followers | |||||
“-”: AIMultiple team has not yet verified that vendor provides the specified feature. AIMultiple team focuses on feature verification for top 10 vendors.
Sources
AIMultiple uses these data sources for ranking solutions and awarding badges in multi-factor authentication solutions:
98vendor web domains
67funding announcements
231social media profiles
193profiles on review platforms
99search engine queries
Multi-Factor Authentication Leaders
According to the weighted combination of 4 metrics
What are multi-factor authentication
customer satisfaction leaders?
Taking into account the latest metrics outlined below, these are the current multi-factor authentication customer satisfaction leaders:
Which multi-factor authentication solution provides the most customer satisfaction?
AIMultiple uses product and service reviews from multiple review platforms in determining customer satisfaction.
While deciding a product's level of customer satisfaction, AIMultiple takes into account its number of reviews, how reviewers rate it and the recency of reviews.
- Number of reviews is important because it is easier to get a small number of high ratings than a high number of them.
- Recency is important as products are always evolving.
- Reviews older than 5 years are not taken into consideration
- older than 12 months have reduced impact in average ratings in line with their date of publishing.
What are multi-factor authentication
market leaders?
Taking into account the latest metrics outlined below, these are the current multi-factor authentication market leaders:
Which one has collected the most reviews?
AIMultiple uses multiple datapoints in identifying market leaders:
- Product line revenue (when available)
- Number of reviews
- Number of case studies
- Number and experience of employees
- Social media presence and engagement
Out of these, number of reviews information is available for all products and is summarized in the graph:
LastPass
JumpCloud
Salesforce Authenticator
Duo Security
Intermedia Unite
What are the most mature multi-factor authentication solutions?
Which one has the most employees?
Which multi-factor authentication companies have the most employees?
80 employees work for a typical company in this solution category which is 57 more than the number of employees for a typical company in the average solution category.
In most cases, companies need at least 10 employees to serve other businesses with a proven tech product or service. 57 companies with >10 employees are offering multi-factor authentication solutions. Top 3 products are developed by companies with a total of 900k employees. The largest company in this domain is IBM with more than 300,000 employees. IBM provides the multi-factor authentication solution: IBM App ID
IBM
IBM
Microsoft
Cisco
Insights
What are the most common words describing multi-factor authentication solutions?
This data is collected from customer reviews for all multi-factor authentication companies. The mostpositive word describing multi-factor authentication solutions is “Easy to use” that is used in 13% of thereviews. The most negative one is “Difficult” with which is used in 4% of all the multi-factor authentication reviews.
What is the average customer size?
According to customer reviews, most common company size for multi-factor authentication customers is 1-50 Employees. Customers with 1-50 Employees make up 45% of multi-factor authentication customers. For an average Cybersecurity solution, customers with 1-50 Employees make up 19% of total customers.
Customer Evaluation
These scores are the average scores collected from customer reviews for allmulti-factor authentication solutions.Multi-Factor Authentication Solutionsare most positively evaluated in terms of "Overall" but falls behind in "Likelihood to Recommend".
Overall
Customer Service
Ease of Use
Likelihood to Recommend
Value For Money
Where are multi-factor authentication vendors' HQs located?
Trends
What is the level of interest inmulti-factor authentication solutions?
This category was searched on average for900 timesper month on search engines in 2023.This number has increased to960 in2024. If we compare with other cybersecurity solutions, atypical solution was searched647 timesin 2023 and thisincreased to677in 2024.
